No matter what service you need, we have a highly personalized approach means that the experience will be completely tailored to your needs.

Our Founders and Executive Leadership
Our founders have years of experience in the U.S. health insurance industry and have successfully pioneered insurance billing for the ketamine/psychedelic space.
Diyo Kho, BSN

Co-founder, CEO, CHRO

Elzo Bolalin, BSN, RN, LSSBB

Co-founder, COO

Marc Ettensohn, MD

Co-founder, President

Jessica Shepley, MSN, PMHNP-BC, FNP-BC, CRNI

Co-founder, Chief Medical Officer

Jaison Nainaparampil, MD

Chief Marketing Officer

Nadine Causey, DNP, PMHNP-Student, MSN, RN, BSN

Clinical Director

Management Team

Focal Point Management is a dynamic team comprised of individuals with diverse expertise within the Healthcare Industry.

Benjamin Ramos

Deputy Manager

Syd De Jesus

Client Relations Manager

Wesley Cuenco

Project Manager

Rye Itable

Business Operations Specialist

Raffy Morales

Engagement Liaison

Amytiel Santibañez

Credentialing Lead

Gerard Gene Maynigo

Billing Lead

Mercy Toledano

Reports Analyst

BUILT ON EXCELLENCE

We work differently by bringing our experience to you and your team where you need it, all while working productively and collaboratively with the utmost ethics and professionalism. In today’s globalized world, multilingual VAs gives you diverse access to a greater range of talent, fostering innovation, creativity, problem-solving and critical thinking.