Choose our dedicated virtual practice management team for your daily business needs.

We provide virtual solutions for everyday tasks...

While getting rid of the need for extra equipment, software, rent, and payroll tax.

  • Reduce employee absenteeism
  • Increase your productivity
  • Save on employment costs
  • Focal Point is a one-stop service

Meet Focal Point, clearing the way for better access to care!

Focal Point Virtual Assistants (VAs) have vast experience with the U.S. healthcare industry and have served as healthcare advocates for years.  We pair you with a dedicated virtual assistant or team of virtual assistants, depending on your practice’s needs.

Our team is here to help you accomplish your mission and to help you realize your vision faster. 



What makes Focal Point unique is our first-hand experience in the healthcare industry; we are practicing healthcare professionals.  Focal Point is 100% owned by healthcare professionals.

Our founders have years of experience in the U.S. health insurance industry and have successfully pioneered insurance billing for the ketamine/psychedelic space.

When they started providing ketamine infusion therapy in 2016, our founders encountered many socioeconomic disparities that prevented patients from accessing care, and the disparities that exist today are still quite alarming.

Our greater mission through Focal Point is to empower all providers with the tools they need to accept and treat insured patients throughout the country, thus increasing our society’s access to affordable healthcare.

Create your practice management team.

A team of experts in the health insurance industry who will increase your practice’s productivity and reduce costs while upholding our core values of integrity and compassion.

A virtual administrative assistant (VA) is a remote contractor who  handles the administrative tasks of your practice, such as billing, scheduling, and intaking. VAs operate on your time and may be hired hourly or full-time.

We work on the front-end (with patients), back-end (with insurance companies), and everything in between. No matter which EMR/EHR your clinic utilizes, we will integrate our services into your clinic’s workflow.



We embrace diversity in all its forms, including differences in background, experience, and opinion. We recognize that a truly inclusive workplace is a stronger, more resilient workplace and welcome new perspectives and ideas.


We hold ourselves accountable to the highest standards of honesty and transparency. We act with integrity in all our dealings, ensuring that our words and actions are always aligned.


We believe that the best results are achieved when we work together. We build strong, productive relationships with our colleagues, clients, patients, and payers, recognizing the value of different skills and perspectives.


We understand that healthcare is a deeply human endeavor, and we approach our work with empathy and compassion. We treat patients and colleagues with kindness and respect, recognizing the importance of providing care that is not just competent, but also caring.


We set high standards for ourselves and strive for excellence in everything we do. We measure our success against well-defined metrics, continually improving our performance in pursuit of our goals.


Don't just take our word for it - read what our happy clients have to say!


Compare prices.
Find the plan most suitable for you.

Our most popular services include: Ketamine/Spravato Intake & Scheduling Coordinator and Back-Office Support.