Choose our dedicated virtual practice management team for your daily business needs.

Focal point

Meet Focal Point, the comprehensive solution to your practice management needs

Focal Point Virtual Assistants (VAs) have vast experience with the U.S. healthcare industry and have served as healthcare advocates for years.  We pair you with a dedicated virtual assistant or team of virtual assistants, depending on your practice’s needs.

Our team is here to help you accomplish your mission and to help you realize your vision faster. We work tirelessly to meet your standards for quality and provide our services at below-industry costs.

We provide virtual solutions for everyday tasks...

while getting rid of the need for extra equipment, software, rent, and payroll tax.

  • Reduce employee absenteeism
  • Increase your productivity
  • Save on employment costs
  • Focal Point is a one-stop service


What makes Focal Point unique is our first hand experience in the healthcare industry; we are practicing healthcare professionals.  Focal Point is 100% owned by healthcare professionals.

Our founders have years of experience in the U.S. health insurance industry and have successfully pioneered insurance billing for the ketamine/psychedelic space.

When they started providing ketamine infusion therapy in 2016, our founders encountered many socioeconomic disparities that prevented patients from accessing care, and the disparities that exist today are still quite alarming.

After launching Cornerstone Psychiatric Care, a successful and growing ketamine infusion, esketamine (Spravato), and general psychiatry practice, many patients were finally able to receive the care they needed.

Our greater mission through Focal Point is to empower all providers with the tools they need to accept and treat insured patients throughout the country, thus increasing our society’s access to affordable healthcare.

Successful VA Solutions with a wide array of skills.

Express Customization

We take great pride in the quality of our content. Our writers create original content that is free


Subscribing to a culture of transparency and uphold strong morals and ethics in the digital space, responsible for our actions and conduct, creating future integrity leaders.

Reporting & Analysis

You don’t want to miss that important call that could be the start of an exciting business

Innovative Ideas

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Create your practice management team.

A team of experts in the health insurance industry who will increase your practice’s productivity and reduce costs while upholding our core values of integrity and compassion.

A virtual administrative assistant (VA) is a remote contractor who  handles the administrative tasks of your practice, such as billing, scheduling, and intaking. VAs operate on your time and may be hired hourly or full-time.

We work on the front-end (with patients), back-end (with insurance companies), and everything in between. No matter which EMR/EHR your clinic utilizes, we will integrate our services into your clinic’s workflow.



Makes each of us unique; we value different perspectives to problem-solve better.


We act ethically, showing consistency between words and actions.


We work collaboratively while maintaining productive, working relationships with clients, patients, and payers


We have all been patients at some time requiring the care of others, so we do not take the opportunity to help others for granted.


High-quality execution with quality measures.



Compare prices.
Find the plan most suitable for you.

Our most popular services include: Ketamine/Spravato Intake & Scheduling Coordinator and Back-Office Support.



Oversees the various aspects of
administrative tasks and manage nonclinical staff
Hire and train new staff members
Staffing and scheduling
Develop and implement strategies to
improve the facility’s efficiency
Liaison between the patient, provider, and
the insurance company.
Making sure that the practice remains
compliant with HIPAA guidelines and

AVERAGE RATE: $40.00 per hour

FOCAL POINT RATE: $30.00 per hour